Sales restrictions

1.
What is the maximum number of tickets I can purchase?
.1

For the FIFA World Cup Qatar 2022™ you may purchase up to six (6) tickets per match up to a maximum of sixty (60) tickets across the entire FIFA World Cup Qatar 2022™ competition. However, there is also a household restriction of six (6) tickets per match. This means that if more than one person purchases tickets from the same postal address indicated on their ticket applications, together they can only purchase six (6) tickets per match. These rules apply regardless of the ticket product you purchase.

You may apply for a mixture of different ticket products, subject to the purchase limits. However, during the first sales phase, which was before the final draw, you couldn’t apply for ticket products that included matches scheduled on the same day. After the Final Draw, from Sales Phase (2), ticket applications for matches scheduled on the same day are possible for some group matches, subject to compatibility rules. Please note that the match pairings listed below are considered compatible*, and therefore you will be able to attend these two matches on the same day:  

  • Match No. 2 & Match No. 1 

  • Match No. 2 & Match No. 4    

  • Match No. 3 & Match No. 4   

  • Match No. 8 & Match No. 7    

  • Match No. 8 & Match No. 5   

  • Match No. 6 & Match No. 5   

  • Match No. 12 & Match No. 10   

  • Match No. 12 & Match No. 9   

  • Match No. 11 & Match No. 9    

  • Match No. 13 & Match No. 15   

  • Match No. 13 & Match No. 16    

  • Match No. 14 & Match No. 16   

  • Match No. 17 & Match No. 19    

  • Match No. 17 & Match No. 20    

  • Match No. 18 & Match No. 20    

  • Match No. 21 & Match No. 23    

  • Match No. 21 & Match No. 24    

  • Match No. 22 & Match No. 24    

  • Match No. 25 & Match No. 27   

  • Match No. 25 & Match No. 28    

  • Match No. 26 & Match No. 28   

  • Match No. 29 & Match No. 31    

  • Match No. 29 & Match No. 32   

  • Match No. 30 & Match No. 32    

Attending more than one match on the same day is entirely your responsibility. If for any reason you are unable to attend both matches, this will not entitle you to a refund or any other form of compensation. 

*To be considered as compatible, there must be more than 4h between the kick-off of 2 matches 

Each ticket applicant is solely responsible for ensuring that the above household restrictions are not exceeded. 

Should FIFA Ticketing detect, even after the purchase confirmation, any circumvention of the sales restrictions, FIFA Ticketing reserves the right to cancel all tickets allocated to the ticket applicant. According to the Online Ticket Terms of Sale for the General Public, if FIFA Ticketing cancels a ticket due to a breach of those Terms of Sale, the Terms of Use or the Stadium Code of Conduct by the ticket applicant or any guest of the ticket applicant, the ticket applicant shall not be entitled to a refund or any other form of compensation. 

2.
Can I apply for tickets for more than one match per day?
.2

During Sales Phase (1), which was before the Final Draw, you couldn’t apply for ticket products that included matches scheduled on the same day. After the Final Draw, from Sales Phase (2), ticket applications for matches scheduled on the same day are possible for some group matches, subject to compatibility rules. Please note that the match pairings listed below are considered compatible*, and therefore you will be able to attend these two matches on the same day:  

  • Match No. 2 & Match No. 1 

  • Match No. 2 & Match No. 4    

  • Match No. 3 & Match No. 4   

  • Match No. 8 & Match No. 7    

  • Match No. 8 & Match No. 5   

  • Match No. 6 & Match No. 5   

  • Match No. 12 & Match No. 10   

  • Match No. 12 & Match No. 9   

  • Match No. 11 & Match No. 9    

  • Match No. 13 & Match No. 15   

  • Match No. 13 & Match No. 16    

  • Match No. 14 & Match No. 16   

  • Match No. 17 & Match No. 19    

  • Match No. 17 & Match No. 20    

  • Match No. 18 & Match No. 20    

  • Match No. 21 & Match No. 23    

  • Match No. 21 & Match No. 24    

  • Match No. 22 & Match No. 24    

  • Match No. 25 & Match No. 27   

  • Match No. 25 & Match No. 28    

  • Match No. 26 & Match No. 28   

  • Match No. 29 & Match No. 31    

  • Match No. 29 & Match No. 32   

  • Match No. 30 & Match No. 32    

Attending more than one match on the same day is entirely your responsibility. If for any reason you are unable to attend both matches, this will not entitle you to a refund or any other form of compensation. 

*To be considered as compatible, there must be more than 4h between the kick-off of 2 matches 

3.
Can I submit mixed applications for different ticket products?
.3


You may apply for a mixture of different ticket products, subject to the purchase limits. However, during the first sales phase, which was before the Final Draw, you couldn’t apply for ticket products that included matches scheduled on the same day. After the Final Draw, from Sales Phase (2), ticket applications for matches scheduled on the same day are possible for some group matches, subject to compatibility rules. Please note that the match pairings listed below are considered compatible*, and therefore you will be able to attend these two matches on the same day:   

  • Match No. 2 & Match No. 1 

  • Match No. 2 & Match No. 4    

  • Match No. 3 & Match No. 4   

  • Match No. 8 & Match No. 7    

  • Match No. 8 & Match No. 5   

  • Match No. 6 & Match No. 5   

  • Match No. 12 & Match No. 10   

  • Match No. 12 & Match No. 9   

  • Match No. 11 & Match No. 9    

  • Match No. 13 & Match No. 15   

  • Match No. 13 & Match No. 16    

  • Match No. 14 & Match No. 16   

  • Match No. 17 & Match No. 19    

  • Match No. 17 & Match No. 20    

  • Match No. 18 & Match No. 20    

  • Match No. 21 & Match No. 23    

  • Match No. 21 & Match No. 24    

  • Match No. 22 & Match No. 24    

  • Match No. 25 & Match No. 27   

  • Match No. 25 & Match No. 28    

  • Match No. 26 & Match No. 28   

  • Match No. 29 & Match No. 31    

  • Match No. 29 & Match No. 32   

  • Match No. 30 & Match No. 32    

Attending more than one match on the same day is entirely your responsibility. If for any reason you are unable to attend both matches, this will not entitle you to a refund or any other form of compensation. 

*To be considered as compatible, there must be more than 4h between the kick-off of 2 matches 

Should FIFA Ticketing detect, even after the purchase confirmation, any circumvention of the sales restrictions, FIFA Ticketing reserves the right to cancel all tickets allocated to the ticket applicant. According to the Online Ticket Terms of Sale for the General Public, if FIFA Ticketing cancels a ticket due to a breach of those Terms of Sale, the Terms of Use or the Stadium Code of Conduct by the ticket applicant or any guest of the ticket applicant, the ticket applicant shall not be entitled to a refund or any other form of compensation.  

4.
Can I be a guest and the main applicant of two different ticket application for the same match?
.4

No. Tickets cannot be purchased for the same match by the same person, whether a ticket applicant or a guest, by way of multiple applications.
Should FIFA Ticketing detect, even after the purchase confirmation, any circumvention of the sales restrictions, FIFA Ticketing reserves the right to cancel all tickets allocated to the ticket applicant. According to the Online Ticket Terms of Sale for the General Public, if FIFA Ticketing cancels a ticket due to a breach of those Terms of Sale, the Terms of Use or the Stadium Code of Conduct by the ticket applicant or any guest of the ticket applicant, the ticket applicant shall not be entitled to a refund or any other form of compensation.

5.
Why are there sales restrictions?
.5

In order to ensure that tickets are available to as many fans as possible and are therefore allocated in a fair manner, and to prevent unauthorised ticket resellers from accessing and reselling tickets, FIFA Ticketing has established a limit on the number of tickets that any household can purchase per match and in total. This means that a ticket applicant and any other person living within the same household may only apply for such maximum number of tickets. 

6.
What will happen if the sales restrictions are violated?
.6

If an application violates the sales restrictions, it may be rejected. Should FIFA Ticketing detect, even after the purchase confirmation, any circumvention of the sales restrictions, FIFA Ticketing reserves the right to cancel all tickets allocated to the ticket applicant. According to the Online Ticket Terms of Sale for the General Public, if FIFA Ticketing cancels a ticket due to a breach of those Terms of Sale, the Terms of Use or the Stadium Code of Conduct by the ticket applicant or any guest of the ticket applicant, the ticket applicant shall not be entitled to a refund or any other form of compensation.