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Except during pre-planned maintenance windows, if you have purchased tickets during the first sales phase or the second sales phase of FIFA World Cup Qatar 2022™ you may update the passport/ID or QID number for both you and your guests through your FIFA Ticketing account by following the steps listed below.

To update the Passport number/ID or QID of the main ticket applicant:
  • Access FIFA.com/tickets
  • Select FIFA World Cup Qatar 2022™
  • Click on “My ticket application”
  • Select the respective link to the ticketing portal and log in to your FIFA ticketing account
  • Click on “Profile” on the side menu
  • Select “Passport number/ID or QID” and update the number
  • Scroll down and click on “SAVE” on the bottom page
To update the Passport number/ID or QID of guests:
  • Access FIFA.com/tickets
  • Select FIFA World Cup Qatar 2022™
  • Click on “My ticket application”
  • Select the respective link to the ticketing portal and log in to your FIFA ticketing account
  • Click on “My tickets” on the side menu
  • Select “Modify ticket holder”
  • Select "Passport number/ID or QID" and update the number
  • Scroll down and click on “SAVE” on the bottom page

Please make sure that your Passport/ID or Qatar ID number (and that of your guests) is correctly stated in your ticketing account. This information will facilitate the submission of your application for a digital Hayya Card.