All successful applicants who have purchased tickets online on FIFA.com/tickets during Sales Phase (1), Sales Phase (2) and Last-Minute Sales Phases will have their tickets delivered as mobile tickets. To access them please download the free Official FIFA World Cup 2022™ mobile ticketing app on a compatible device.
(Any other mobile operating systems are not supported)
As of 17 October 2022, the Official FIFA World Cup 2022™ mobile ticketing app is available for download on Apple Store
and Google Play Store
under the name “FIFA World Cup 2022™ Tickets”. The App is free of charge. Any other mobile operating systems are not supported, and ticket holders must be at least 16 years of age to register for the Official FIFA World Cup 2022™ mobile ticketing app.
If you have an incompatible phone, please contact our Customer Support via the contact form
. In addition, from 18 October 2022, customers already in Qatar can visit the FIFA Main Ticketing Centre (MTC) located at the Doha Exhibition and Convention Center (DECC), and from 30 October the Ticketing Centre (TCX) located in Ali Bin Hamad Al Attiyah Arena (ABHA Arena in Al Sadd) for ticket purchases, customer service enquiries and mobile ticket supports. For customers arriving in Qatar and needing information about ticketing or support related to the Official FIFA World Cup 2022™ mobile ticketing app and their respective tickets, customers can visit the Ticketing Service Point at the HIA Airport from 17 November 2022 (Hamad International Airport | P.O. Box 24659, Doha, State of Qatar).
Before going to the stadium, you should ensure that you have your mobile fully charged, your Bluetooth enabled (for Android OS in addition, please enable "Location Services" in "Privacy settings"), and your App notifications activated. Once you arrive at the stadium, open the Official FIFA World Cup 2022™ mobile ticketing app. Your ticket will be activated via Bluetooth, no internet connection is required at this stage; then a QR code will be displayed on the mobile ticket. Finally, scan your mobile ticket at the entrance and make your way to your seat.
FIFA Ticketing will inform you once your mobile ticket(s) are ready to be downloaded.
Please note that, if you have a TST including second round matches, you will receive your tickets for these matches once the teams that will play at that round of the tournament will be known.
To know more about mobile ticketing and the Official FIFA World Cup 2022™ mobile ticketing app click here