Except during pre-planned maintenance windows, if you have purchased tickets during any of the sales period of FIFA World Cup Qatar 2022™ you may update your passport/ID or QID number through your FIFA Ticketing account by following the steps listed below.

To update the Passport number/ID or QID of the main ticket applicant:
  • Access
  • Select FIFA World Cup Qatar 2022™
  • Click on “My ticket application”
  • Select the respective link to the ticketing portal and log in to your FIFA ticketing account
  • Click on “Profile” on the side menu
  • Select “Passport number/ID or QID” and update the number
  • Scroll down and click on “SAVE” on the bottom page

Please note that as of 17 October 2022 it is no longer possible to update the passport number/ID or QID of guests.

Please make sure that your Passport/ID or Qatar ID number (and that of your guests) is correctly stated in your ticketing account. This information will facilitate the submission of your application for a digital Hayya Card.